How quickly can I get a system installed?
Click here to contact our sales team. Most clients see their premises protected within 24 to 48 hours.
How do I test my alarm system?
If you system is monitored by our Canadian based ULC station, call us at 604-443-5600 to advise the station you are testing.
Ensure that all windows and doors are closed. Wait for the green ready light then arm the system by entering your code. Wait for the system to fully arm and then wait another 60 seconds.
Then open a door or window and wait for the alarm to sound. Once the alarm sounds, enter your security code to turn off the alarm.
Call the station back at 604-443-5600 to confirm they received the signal. If after 45 seconds you do not hear the alarm sound, enter your security code and click here to contact our service team.
What is the number of the monitoring station?
I sold my home or business, what happens with the alarm monitoring service?
Please give us a call at 604-937-5394 or click here to send us an email and our experienced technicians will guide you through the necessary steps and ensure a smooth transition for the alarm monitoring service.
There is something wrong with my system, please help.
Give us a call at 604-937-5394 or click here to email us and we are happy to help.
I have a billing inquiry, what should I do?
Give our office a call at 604-937-5394 or click here to email our office for a prompt reply.